For foreigner about 2019 Novel Coronavirus
〇Consultation, medical examination and testing system for the 2019 Novel Coronavirus (COVID-19)Infection
If you have symptoms such as a fever, please first call a nearby medical institution (clinic or hospital of your local area).
Please visit the following website for information on local clinics and hospitals (Japan National Tourism Organization (JNTO)
Please receive a medical examination at a time specified by the medical institution. PCR testing for detecting COVID-19 or the influenza virus is conducted based on the diagnosis of a doctor (or you will be referred to a medical institution that can carry out PCR testing)
If you do not have a family doctor or if your inquiry is at night or during a time when medical institutions are closed, please contact the Kyoto Novel Coronavirus Medical Consultation Center.
Kyoto Novel Coronavirus Medical Consultation Center
Operating hours: 24/7 support
Telephone number: 075-414-5487
＜Supported languages: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai＞
※Vietnamese support is only available from 10:00 - 20:00
※Thai support is only available from 9:00 - 18:00
For other language support services, please contact Kyoto Prefecture International Residents General Consultation Service.
(Available from 10:00 – 17:00 (except for the second and fourth Tuesdays of each month, and during the New Year’s holidays)